About

Home
How It Works

How it Works

The Woolworths Global Roaming Data Pack is an easy way to save money and stay in touch with family and friends while you travel. You can use it in your mobile phone or tablet to connect in most countries with fast 4G LTE data.

Find your way using Google Maps, update your Instagram and social media, FaceTime your family and send photos and videos of your travels – all without worrying about where you are or the cost of data.

It is simple to make calls. Choose from WhatsApp, Skype, WeChat, Facebook Messenger, FaceTime, Viber and more apps. Best of all, because of our great data rates, the call cost can often be less than 1 cent per minute*.

*Rate based on average data usage of a Facebook Messenger audio call at 333.3Kb per minute. Using a 3GB Zone 1 Data Bundle, the cost of this is 0.6 cents per minute (Source: Statistia.com, April 2015)

Buy a SIM

Setting Up Your Data Pack

Setting up your SIM is simple. Follow these instructions before you go overseas:

Check that your phone or tablet is unlocked (not locked to a domestic operator network)

Go to “Activate your SIM” on the Woolworths Global Roaming website

Enter the 19 Digit number on the SIM card

Fill in the requested details and create your username & password

Insert the SIM into your device (and keep your local SIM card in a safe place)

Follow the APN setup instructions listed on the Activation web page

Now test the SIM by making sure your device connects to a network, and that you can use data. Your SIM comes with a 200MB Starter Bundle to use in Zone 1 and Zone 2 countries. Your Starter Bundle expires 180 days after activation.

If you cannot connect, simply power off your device completely, then restart it. This will ensure the new settings have taken effect.

Before you finish, take out your SIM or turn off Data Roaming on your device so that your device doesn't use your roaming data bundle before you leave.

Buy a SIM

Using your Global Roaming Data

Once you have set up your SIM you can use your data by turning on “Roaming Data” on your device.

If your device isn’t connected to Wi-Fi, data will be delivered over the cellular network. In most countries this will be at 4G LTE speeds.

Log into your Woolworths Global Roaming Account Portal to check your remaining balance, usage rates and bundles. Or, simply dial *120# on your phone and press the CALL button to receive the remaining balance of your current bundle.

If you get to a new country and your device doesn't connect to a local network, please:

Confirm the country is included in your bundle

Power off the device fully, then power back on again.

If you are still not able to connect please check your data balance, then check our FAQs or contact Customer Service.

Buy a SIM

Topping up your Data

Get more data whenever you need it online in your Woolworths Global Roaming Account Portal.

You can always access the Woolworths Global Roaming website using your Woolworths Global Roaming data SIM, even when you have run out of data, so topping up is hassle-free.

Follow these 3 quick steps to add a data bundle:

Check which Zone your destination is in, here

Log into your Account Login Portal.

Choose the amount of data you need for your trip in the correct zone and purchase the bundle. It will activate immediately and you’re ready to use it.

If you purchase multiple bundles together they will all become active at the same time. So it's a good idea to purchase an extra bundle after you use up the previous bundle.

Buy a SIM

More info

How it Works

Great savings on data, in the most popular destinations!
Setting Up Your Data Pack

Only a few easy steps and you’re all ready to go!
Using your Global Roaming Data

Make the most of our low data rates while you travel!
Topping up your Data

Get more data when you need it

Need Support?

Find more information about our services

Check out our FAQs Check out our Rates